Cable Telephone
For no dial tones and crackling lines -
- Remove any extensions and try directly into your main socket.
- Try a second handset to ensure that the fault does not relate to the handset you are using.
If no improvement or you have a different fault to the one mentioned above, please call our friendly Customer Service team on (01983) 242424 or 150 on a cable phone.
Please be aware, if the fault relates to your phone handset or damaged cabling, the call out charge will be chargeable as follows#:
Residential fault in standard working hours* - £40
Residential fault out of standard working hours* - £60
Business fault in standard working hours* - £60
Business fault out of standard working hours* - £100
O.A.P's (Over 65) Standard cost £25
# = These prices are for standard tech visit. If further work is required, then this will be priced according to the size of the job and you will be made aware of the charge before any work is commenced
* = Standard working hours are as follows:
Monday - Friday 8am - 5.30pm