Payment Protection Insurance
The above files are in Adobe PDF format, if you do not have a PDF viewer you can download it from the Adobe website. Right click and select 'Save Target As' to save the files directly to your computer.
Complaints & Disputes
Code of Practice Regarding Complaint Handling and Dispute Resolution for Domestic and Small Business Customers. Read online or download the Complaints & Disputes PDF
Disabilities
Special measures for end-users with disabilities. At Wightcable we take our responsibility towards disabled customers very seriously. Read online or download the Disabilities PDF
Non-Payment
Wightcable policy on measures taken to effect payment or disconnection. Read online or download the Non-Payment PDF
Number Translation Services
Number translation services code of practice publication of prices of calls. Read online or download the Number Translation Services PDF
Premium Rate Services
Customer enquiries and complaints. Read online or download the Premium Rate ServicesPDF
Sales & Marketing
Fixed-line telecommunications services. Read online or download the Sales & MarketingPDF
