Internet Security

Troubleshooting & Support | Internet Security | Email Settings

Internet security

We take Internet security very seriously and are constantly looking at ways to enhance protection of our customers. However, we recommend that you take steps to ensure your own security, for example by:

1. Running windows update regularly

Visit http://windowsupdate.microsoft.com at least weekly to make sure that your operating system is updated with all the latest security features from Microsoft. Mac users should run the Mac Update software feature of OSX.

2. Installing a firewall

Hardware firewalls can be purchased from around £35 plus VAT and provide maximum protection, however software firewalls such as Zone Alarm (http://www.zonelabs.com) provide just as good a level of security.

3. Running spyware prevention software

Your machine may be already infected with software that runs in the background and allows it to be used for malicious means or to report information back to companies about your surfing habits (known as spy ware). Software such as Adaware (http://www.lavasoftusa.com/software/adaware) or Spybot (http://www.safer-networking.org/en/download/) are free for personal use and will scan your machine for this unwanted software and remove it for you.

4. Downloading and installing anti-virus software

Various software packages are available through the Internet and most are free to home users, for example AVG from Grisoft (http://free.grisoft.com) offers a free for personal use version of their software which does real-time scanning of all your incoming and outgoing emails.

5. Downloading and installing a pop-up blocker programme

An example of this can be found at http://www.stopzilla.com. This is a very effective piece of software and can be tailored to suit your needs.

6. Disconnecting any telephone connection to your PC when not in use

Your Wight Broadband Internet connection does not require a telephone line. However, if you do need to connect a phone line to your PC, for example for fax use, be sure to remove it as soon as you have finished preventing fraudulent software connecting your PC to premium rate phone lines without your knowledge.

These simple guidelines will minimise your risk from fraud and virus-related problems. Your PC supplier will also be able to offer advice on security issues.

Please note that the sites mentioned above are not the only sources of such software and are given as examples only.

NB: Wightcable is not responsible for the content of external websites.

 For further help please contact us

What can we offer you?

Enter your postcode to find out more

Telephone

Reduce you phone bill with competitive rates More about Wightcable telephone

Broadband

Faster browsing with upto 20Mb/s connection More about Wightcable broadband

Test Your Broadband

Cable TV

Futureproof viewing & over 120 channels More about Wightcable Cable TV
Wightcable in the community

A donation
will go to Island Hospice when you Sign Up to any Wightcable service

More About Sponsors and Affiliates >

Cowes Broadband